A woman entered a Wisconsin salon, inspecting products. Stylist Kate Langman began chatting with her and discovered she had been suffering from depression, hadn’t left her house for six months, and hadn’t washed her hair during that time.
Langman offered an appointment for the next day, but the woman didn’t show up. “My heart broke when I saw her like that,” Kate told The Huffington Post.
A month later, the woman returned to the salon. Kate spent about nine hours working on her hair, achieving a phenomenal result.